Shipping Information

Depending on our current stock, most prosthetic orders are shipped out within 1 week from your purchase, and props within 2 weeks. If there is a delay, we will contact you at the e-mail address you provided.

We ship prosthetics, make-up kits and small props all over the world, and larger props within Canada and the US only.
Full size props (like the Toxic Zen Fountain) are currently only available for local delivery / pick up (see product listing for more info).

Shipping rates:

  • Canada & USA
    Free Shipping
    2-7 business days delivery time on top of processing time
  • International Post
    $1.99 per order that can be sent as letter mail,
    $6.99 per order that has to be sent as a parcel,
    4-21 business days delivery time
  • Local Delivery (large props only)
    We deliver large props in and around Hamilton, ON, for free, or for a small charge. Shipping cost might not be calculated correctly at check out!
  • Local Pick-up (at our workshop in Hamilton East)
    No charge
    . We will contact you to schedule a date/time for the pick-up after completion of the order.

Small orders may be shipped out using regular post, which unfortunately that means there is NO tracking and NO guaranteed delivery time.
If you need your order for a certain date, contact us before you place your order and we’ll let you know if there is an express shipping upgrade available, and what the extra fees are.

We are not responsible if your package is UNDELIVERABLE to your address because your address was incorrect/incomplete (including apartment number).

If you order from outside of Canada we will not be able to accept any of the risks involved. We can not control customs and we are not responsible for lost packages or packages that take a long time to arrive…

Locked in the Cellar Creations remains the right to charge additional shipping fees if there are unforeseen changes in the shipping costs due to weight / size / delivery location, or if the web shop miscalculated the costs. 🙁

For more details please see our Terms & Conditions